Frequently Asked Questions

Answers for the people running the show.

Built for experiential agencies, trade-show and exhibit producers, and corporate event teams. If your question isn’t here, ask us — we answer straight.

The essentials

Do you work nationwide, or just regionally?

We're a nationwide operation. We deliver, install, and strike in all 50 states — New York, Miami, D.C., Denver, Las Vegas, Texas, and every major convention city in between. One point of contact handles a single activation or a multi-city tour.

Do you handle show logistics — drayage, marshaling, and move-in/move-out?

Yes. We came up on the production side, so we speak the floor: drayage, marshaling yards, targeted move-in windows, and strike deadlines. We coordinate directly with your GC, venue, and show management, so your furniture isn't one more thing to babysit on load-in day.

Can you brand and customize furniture for a client activation?

That's where we started — with an LED bar we fabricated ourselves. We design and build custom pieces and full environments that carry your client's brand: illuminated bars, branded lounges, reception counters, scenic sets. You get renderings up front, so you know exactly what lands on the floor before it ships.

Do you own your inventory or sub-rent it?

We own what we rent. No sub-rentals, no surprises. Every piece is inspected, cleaned, and prepped before it ships, then packed and transported the right way so it arrives undamaged and show-ready — never scuffed, never road-worn.

What size projects do you handle?

We're built for scale — full exhibit booths, hospitality lounges, VIP suites, and general sessions for thousands. Reliability on the big, complex jobs is the whole point, not a nice-to-have.

How much lead time do you need? Can you handle rush timelines?

More lead time means more customization, but we're built to move fast. Send us the show dates, floor plan, and scope, and we'll tell you exactly what's possible — including tight, few-weeks-out timelines. We plan backward from your load-in.

How does pricing and quoting work?

Tell us the event, venue, dates, and what you're trying to create, and we'll build a quote covering furniture, any custom fabrication, and full-service delivery, setup, and strike. No mystery line items.

Can you provide COIs and meet venue and union requirements?

Yes. We regularly provide certificates of insurance and work within venue and union labor rules nationwide. Send us the venue's requirements and we'll have the paperwork and the crew handled before we arrive.

What happens if something goes wrong on-site?

You get a real point of contact and a crew that doesn't leave a job half-done — everyone works, no one quits. If something needs fixing during the show, we handle it. Your name is on that floor; so is ours.

What kinds of clients do you work with?

Experiential and brand agencies building activations, trade-show and exhibit producers managing booths and general sessions, and corporate event and meeting planners running galas, conferences, and internal events. If it has a load-in, we can be there.

When the pressure is on

I've been burned by a vendor who showed up late — or didn't show. How do I know you'll deliver?

This is the fear that keeps producers up the night before load-in, so our answer is structural, not a slogan: we own our inventory and run our own crews — no third party to blame, no sub-rental to fall through. We plan backward from your load-in, build in buffer, and give you a named contact who's reachable before and during the show. If we commit to a time, we're there. Everyone works, no one quits.

What if my client changes the layout, count, or scope at the last minute?

It happens on every show, so we build for it. Because we own the inventory and fabricate in-house, we can flex — add pieces, swap a finish, adjust a footprint — without renegotiating with a supplier. Get us the change as early as you can and we'll tell you straight what's doable. You handle your client; we handle the furniture.

I don't have time to manage another vendor. Can you just take this off my plate?

That's the whole job. Give us the show specs, floor plan, and your client's look, and we run it end to end — design, fabrication, COIs, drayage, delivery, setup, and strike. One point of contact, one team accountable. You get updates, not homework. The furniture becomes the one thing you don't have to think about.

The furniture is the first thing my client sees. How do I know it'll look right?

Because on your floor, the furniture is the brand — and we treat it that way. Every piece is inspected and cleaned before it ships, and transported to arrive show-ready, not road-worn. For custom work, you approve renderings up front, so there are no surprises when the crates open. What your client sees is what we built to a standard and maintain to it.

Can you add or replace pieces once the show is already running?

Yes — which is exactly when most vendors go quiet. You have a real contact on-site or on-call, and because the inventory is ours, we move fast on a replacement or add-on instead of chasing a warehouse across the country. Problems during the show get solved during the show.

Large-scale jobs

Do you have the capacity for a large-scale job — hundreds of pieces or a full general session?

Yes. We carry a deep owned inventory, and when a job needs more than what's on the shelf, we fabricate it in-house. That combination means we don't run short mid-build or send you to a competitor for the overflow — the quantity you're quoted is the quantity that shows up.

How do your costs compare — and how do you keep them down?

We're usually the more cost-effective option, because we're direct. We own our inventory and fabricate and print in-house, so you're not paying broker markups and sub-rental fees stacked on top of each other. It also means fewer vendors on your show floor — furniture, custom builds, and printed graphics all come from one team. Fewer vendors means less to coordinate, a faster install and strike, and one invoice instead of five.

We have a large budget and a tight schedule. Can you work with both?

That's where we do our best work. Scale gives us room to move: larger jobs unlock better pricing and volume discounts, and because we design, build, and deliver ourselves, we can phase the budget and timeline around your show — what to rent versus build, what to stage when, how to sequence a multi-city or multi-day load-in. Give us the number and the dates, and we'll build a plan that fits both.

Still have a question?

Tell us about your event and we’ll tell you exactly how it gets handled — furniture, design, and delivery, end to end.